30-day money-back guarantee
We want you to love Flux as much as we do! If for any reason you're not completely satisfied, we offer a 30-day money-back guarantee from the date of delivery.
Simply email our team at asiyah@flux-blends.com with your order number and reason for return, and we'll process your refund—no questions asked.
Your wellness journey should feel right. That’s why trying Flux is completely risk-free.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received your return, and let you know when the refund is issued. You’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at asiyah@flux-blends.com.